Chat for Impact Bootcamps
Is your organization looking to amplify the impact of their service through Chat?
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In partnership with WhatsApp, Turn.io is hosting multiple Bootcamps in August and September.
The bootcamps support social impact organizations wanting to launch a dedicated and secure WhatsApp chat service. Participating organizations should be from sectors such as Education and Learning, Civic Engagement and Elections, Sustainability and Climate Change, Crisis and Humanitarian Response, among others.
Schedule
Education Bootcamp
Place:
Zoom
Date & Time:
18 August, 2 PM GMT
Duration:
1 h 30 mins
BSP Bootcamp
Place:
Zoom
Date & Time:
30 August, 2 PM GMT
Duration:
60 mins
Civic integrity and Elections Bootcamp
Place:
Zoom
Date & Time:
6 September, 2PM GMT
Duration:
1 h 30 mins
Global Impact Bootcamp
Place:
Zoom
Date & Time:
14 September, 2 PM GMT
Duration:
1 h 30 mins
LATAM
Impact Bootcamp
Place:
Zoom
Date & Time:
15 September, 2PM GMT
Duration:
1 h 30 mins
What to expect at the Bootcamps
Get started on Turn.io and the WhatsApp Business Platform
Set up a WhatsApp line for your organization
Learn best practices about chat service design, content management, launch strategies, etc.
Hear from leading organizations about key learnings when setting up a WhatsApp chat service for social impact
Understand key product features
Access an offer worth USD 2500, including a free Turn.io license for 3 months, onboarding support and training
Access conversational pricing waivers from WhatsApp
Access tools and resources to launch an impactful service on the WhatsApp Business Platform
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Bootcamps Regionales en Indonesia y LATAM

¿Tu organización busca amplificar su impacto social a través de Chat?

En julio, en convenio con WhatsApp, Turn.io estará organizando Bootcamps regionales en Indonesia y LATAM. El objetivo de los bootcamps es apoyar a las organizaciones de impacto social que buscan aumentar el impacto de su trabajo a través de un servicio de chat dedicado y seguro en WhatsApp.

El bootcamp es para ONGs internacionales y locales, organizaciones sin fines de lucro y empresas sociales que trabajan en sectores de impacto como salud, educación/aprendizaje, crisis humanitaria, entre otros.

El Bootcamp en Indonesia se llevará a cabo en Zoom el 20 de julio de 2022 a la 1 p.m., hora local en Yakarta, y durará 1 hora y 30 minutos.

El LATAM Bootcamp se llevará a cabo en Zoom el 27 de julio de 2022 a las 9 a.m. hora local en Bogotá, 10 a.m. hora local en Sao Paulo y 9 a.m. hora local en Ciudad de México, y tendrá una duración de 1 hora y 30 minutos.


Regístrate!

¿Qué esperar de los Bootcamps?

  • Familiarizarte con Turn.io y el WhatsApp Business Platform.
  • Montar una línea de WhatsApp para tu organización.
  • Escuchar sobre las experiencias de organizaciones de impacto social que ya han lanzado un servicio de chat en WhatsApp. 
  • Aprender buenas prácticas de service design para chat, administración de contenido, estrategias de lanzamiento y marketing, entre otros.
  • Acceder a una oferta valorizada en US $2,500, incluyendo una licencia gratuita de Turn.io por 3 meses, mensajería gratuita en WhatsApp y capacitaciones ilimitadas.
  • Recibir apoyo lingüístico como participante.
  • Conectar y aprender con organizaciones similares, como parte de la comunidad Chat for Impact.
FAQ
What is Chat for Impact?

Chat for Impact was initiated by Turn.io, a Social Impact WhatsApp Business Solution Provider, to support and accelerate the work that social impact organizations are doing to provide vulnerable, disempowered and minority communities with easy and secure access to vital information and support via WhatsApp. The initiative includes monthly events such as bootcamps, as well as ongoing engagement activities with the 1000+ Chat for Impact community and forum members.

Can Governments register?

The follow organizations will not be considered:
- Governments
- Any Government agencies such as political parties, the military, national security and/or law enforcement
- Any non-profit organization that represents a government
- Any private service providers to governments such as campaign strategy, voting, government aggregators

No promotion, political campaigning, voter data gathering or any sort of election influencing will be allowed by any type of organization.

Refer to WhatsApp's Commerce Policy.

Do we need to be using WhatsApp products already?

No, it’s not a requirement. However we are looking for organizations with a clear and suitable use-case for WhatsApp so if you have previous experience using WhatsApp products to connect with the communities you serve, we hope it helped you to refine your idea for how to use the WhatsApp Business Platform.

Do we need to have a messaging service / bot already?

No, it’s not a requirement.

Does our program need to be at a specific scale?

No, but we will give preference to organizations with potential to scale via WhatsApp

What are we committing to?

You should complete all pre-event reading.

It should take 1 hour to complete.In order to be eligible for the WA Conversation waiver and the Turn.io subsidised license offer, organizations will be required to launch a live WhatsApp helpline within 3 months of the Bootcamp.

Who in our team should attend?

To make the most of the Bootcamp a technical team member should attend (i.e. an operational, hands-on team member that will be responsible for implementation of your service) as well as a business team member (i.e. a team member with a strategic focus and decision making ability).

Can more than two team members attend?

No more than four members per organization will be able to attend a single session.

What are the attendance requirements?

You will require a computer with Internet access and sufficient data to attend the virtual event on Zoom.

Is it compulsory to sign-up for a WhatsApp Business Platform account after the Bootcamp?

No, but the Bootcamp will be focused on building chat services for the WhatsApp Business Platform. If you do not plan on scaling your service to use the API, the Bootcamp may not be relevant to you but you can still apply to attend.

Can we register if we are using or planning to use the WhatsApp Business App (not the API)?

The content of the Bootcamp will focus on using the WhatsApp Business Platform only. If your organization is interested in using the WhatsApp Business app, the Bootcamp may not be relevant to you but you can still apply to register.

Do we need to use Turn.io as a BSP?

Turn.io is hosting the Bootcamp alongside WhatsApp however, you are not obligated to use Turn.io as your Business Solution Provider (BSP). You will be able to work with any one of WhatsApp’s authorized Business Solution Providers. However, do note that the Product features and platform review during the Bootcamp will focus on the Turn.io platform.

What is the WhatsApp Business Platform and why select it as the means for communication?

The WhatsApp Business Platform powers communication with users all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way.

The WhatsApp Business Platform is a paid product. As part of the Bootcamp you may be granted a subsidised license, thereafter further use of the WhatsApp Business Platform will result in monthly fees and/or messaging fees. You can read more about this here : https://www.turn.io/product/pricing

What type of messaging is allowed on the WhatsApp Business Platform?

WhatsApp is designed for simple, secure and reliable messaging. This includes one-on-one communication and chat services with a clear escalation path to a human. Please refer to the WhatsApp Commerce Policy and the WhatsApp Business Policy to familiarise yourself with the type of messages that are and are not allowed on the WhatsApp Business Platform.

What is a Business Service Provider (BSP)?

Business Service Providers (BSPs) are third-party solution providers with expertise on the WhatsApp Business Platform. These BSPs can help you communicate with your customers on WhatsApp for the approved use-cases of customer support and time-sensitive, personalized messaging.

Will another Bootcamp be hosted?

Yes. We will be hosting more Bootcamps during 2022. Please sign up to the ChatforImpact.io community forum to receive updates on upcoming Bootcamps.

We are already a Turn.io client, can we register?

Yes, existing Turn.io clients can register. Please note that an existing client can only avail the susidised offer on additional line added to their service.

What are the key factors that will be considered for selection?

The Bootcamp applications work on a first come, first serve basis for eligible organizations as set forth above. Additionally, we are looking for impact organizations that are engaging with people in their respective regions (EMEA, APAC and AMERICAS), who have a dedicated team that are currently ready and strategically focused to build and drive a successful WhatsApp service.

Why was our application not successful?

Applications for the Bootcamp work mainly on a first come, first serve basis. If you were unsuccessful it likely means that all the spots are already filled.

The following will also result in an unsuccessful application:

- If you are a Government/Government Agency.
- If your use-case is not suitable for WhatsApp or violates any WhatsApp policy.
- If your organization does not do social-impact work.

We were unsuccessful, can we still get started on WhatsApp?

Yes you can. WhatsApp offers a broad range of support and there is nothing stopping you from applying for a WhatsApp Business Account (WABA) through any Business Service Provider (BSP) or to start using the WhatApp Business App.

Do you give feedback on application registration?

You will receive email communication from us on whether you were successfully registered or not.

When do applications close?

Working on a first come, first served principle, registrations will close when we reach 50 eligible organizations OR by 10 PM PDT on the day before the Bootcamp.

What is a Facebook Business Manager account and ID?

You need a Facebook Business Manager (FB BM) account for your WhatsApp Business Account (WABA) and to get started on the WhatsApp Business Platform. FB BM is a one-stop shop that allows you to manage multiple FB pages, business assets, marketing and advertising activity on Facebook. The Business Manager ID is the number associated with this account.

How do I create a Facebook Business Manager account?

1. Visit Business.facebook.com.
2. Click on “Create Account” (top right).
3. Follow the prompts to create your Business account.
4. Learn more about preparing your application here.

What if we are not a social impact organization?

This Bootcamp is focused on social impact only. You are welcome to view other WhatsApp Business service providers here for non social impact use cases.

What is Turn.io

Turn.io is a behaviour change SaaS platform and learning community to build scalable chat-for-impact programmes.Read more about the Turn.io Data and Security policies.


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